• Is everything handmade?:

    Yes! Everything is handmade out of polymer clay and resin by one person.

  • How long until my order is ready?:

    For custom and "made to order" pieces, it could take up to 4 weeks due to the statement above. Those listings will always be labeled so you're aware. A lot of pieces I already have in stock, and will ship out within a few days after you make your purchase. 

  • My order has been lost in the mail. What do I do?:

    Your order will get a tracking number. Please contact your post office FIRST with the tracking number. THEN, email me at [email protected]. I'll do my best to get you what you paid for one way or another. 

  • Something arrived broken. Can I get a replacement or a refund?:

    I will send you a replacement or refund as soon as I can. 

  • I made the order, but changed my mind. Can I get a refund?:

    Once you place your order, unless it's been lost in the mail, no refunds will be given. I am only one person, and that money immediately goes to bills, supplies for your order, and other necessities. So if you make that order, then change your mind 2 weeks later, that could really hurt us artists. Please keep that in mind when ordering. 

  • I want to place a custom order. How do I do that?:

    I have a few listings for specific custom orders, but if you don't feel like what you're wanting would fit those listings, please email me at [email protected]. If you're wanting me to make specific charms into another type of jewelry, like earrings, please shoot me an email and we'll get that set up for you as well. 

  • How durable are your pieces?:

    Nothing is indestructible. That being said, they are very durable since they're coated in a heavy-duty, shiny, protective glaze or resin. As long as you aren't throwing it against hard surfaces or stepping on it, you should be good!